2015 University IT Service Quality Benchmarking Survey

2015 University IT Service Quality Benchmarking Survey

In 2015 ANU will once again participate in the IT Service Quality Benchmarking Survey conducted by Systems Thinking. The survey measures the quality of IT support services to ANU staff and students and benchmarks the University’s performance against other Australian universities.

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Combined IT OMG and LITSS meetings

Combined IT OMG and LITSS meetings

The ANU IT OMG and LITSS meeting is open to all IT staff across the University.

Attendees are encouraged to raise topics of interest or concern to either be addressed at the time, or for an investigated response if required.

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Download Microsoft Office for FREE!

Download Microsoft Office for FREE!

ANU staff and students can now download a copy of Microsoft Office (PC and Mac) for free, for use on personal devices by visiting the Microsoft Office 365 Online Portal.

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Calling the ANU IT Service Desk—Easy as 5-4-3-2-1!

Calling the ANU IT Service Desk—Easy as 5-4-3-2-1!

The ANU Service Desk provides support for all IT requests, including immediate assistance with problems encountered while teaching.

Call 612 54321 for IT Support

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Download anti-virus software for FREE!

Download anti-virus software for FREE!

ANU staff and students can download Sophos anti-virus software free of charge for all personal computers, including home computers.

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Structured for success

Structured for success

Project Management templates, guides, proposal processes and more, are available on the Information Technology Services (ITS) website.

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Updated:  27 March 2015/ Responsible Officer:  Chief Information Officer/ Page Contact:  IT Services