Information Technology Services provides services and infrastructure to support and enhance teaching, learning, research and administration.
Information Technology Services (ITS) is transforming current IT business practice at ANU from one which is characterised by a legacy of disparate and organically developed architectures and processes, to a scaled, collaborative model that enables organisational efficiencies and consistent service delivery.
To deliver this change, ITS has developed a number of strategies, plans and objectives including the Operational Plan and ITS sub-Reconciliation Action Plan.
ITS governance processes include a number of policies and audits that assist in the management of IT security and the use of the University's Information Infrastructure and Services (IIS) including risk; business continuity; data protection and security; infrastructure security, and the procurement and disposal of data and equipment.
Several committees and regular forums, some internal to ITS and others University-wide, have been put in place by ITS to discuss and implement strategic and operational plans.
ANU IT staff are encouraged to use the preferred Information Technology (IT) associations as regular resources for their professional development.
Our teams & contacts
Functional
Name |
Contact details |
---|---|
ANU Digital Master Plan (DMP) | |
ANU Service Desk | |
DICE Team | |
Information Commons Liaison | |
IT Security | |
ITS - Class Allocation | |
ITS Change Management | |
ITS Project Delivery and Engagement | |
Learning Space Technology (LST) Support | |
OneDrive Migration project | |
Student First Program |
People
Name |
Contact details |
---|---|
Jonathan Churchill
Chief Information Officer |
+61 6125 1772
|
Helen Duke
Associate Director, Infrastructure Services |
+61 2 6125 1772
|
Ian Willis
Associate Director, Service Delivery |
+61 2 6125 4166
|
Jackie Atkin
Research Value Stream Lead |
|
Lucy Boom
Head of Capability & Practice |
+61 2 6125 3645
|
Amie Dekantios
Project Manager |
|
Phil Drury
Associate Director, Service Delivery & Engagement |
+61 2 6125 4166 (54166)
|
Paul Hargreaves
Student Experience Value Stream Lead |
|
Sajid Hassan
Program Director, Digital Infrastructure and Cloud Enablement (DICE) |
+61 2 6125 9059
|
Zachary Hurst
Project Manager |
|
Mikaela McTier-Browne
Executive Assistant to the Chief Information Officer |
|
Amy Simpson-Deeks
Change and Transformation Lead, Digital Master Plan |
|
Will Thompson
Head of Agile and DevOps |
|
Garry Whatley
Associate Director, Digital |